Welcome to my booking site. My name is Aja Tierrah, I am a Licensed Master Esthetician, Permanent Makeup Artist, Waxing Instructor and owner of The Beauty Factory. I specialize in ombre brows, full body waxing and your skin care needs. Below you will find all the information necessary for booking an appointment (deposits, refunds, cancellations/rescheduling...etc). PLEASE READ CAREFULLY!
BEFORE YOU BOOK:
A face mask is optional, HOWEVER:
To protect the health of your technician and other clients please do not book an appointment, or reschedule (if already booked) until you are feeling better if in the last 14 days:
• You or anyone in your household have exhibited any allergy, cold, flu, or COVID-19 symptoms.
Deposit/Payments: A NON-REFUNDABLE deposit is required to book all services (varies based on appt type). Your deposit will be added to balance on date of appointment.
* All major credit cards and exact change are accepted*
Refunds: No refunds will be given for any deposits paid unless you are deemed ineligible for services, nor shall money be refunded AFTER any services have been rendered.
Cancellation/No show: Your appointment is reserved exclusively for you. If you must cancel, a 24-hour notice IS required. Cancellations made after that time period without rescheduling will result in the forfeiting of any deposits paid to reserve the appointment. No call/no show will result in a $10 inconvenience fee charged per occurrence. NO CALL NO SHOW WILL REQUIRE FULL PAYMENT TO RE-BOOK.
Grace Period: If you are running late a 10 minute grace period is given. Anything after that will result in the cancellation of your appointment and you will need to reschedule.
Extra Guests: This is a home based business, NO guests are permitted to accompany you to your appointment, especially children...NO EXCEPTIONS. This allows me to provide the best relaxed atmosphere for my clients free from any distractions. Thank you for your understanding.
Cell Phones: Cell phone use is not permitted while any services are being rendered.
Prior Permanent Makeup: Correction services will not be rendered to anyone with prior permanent makeup. Touch ups are on a case by case basis as it is not the original work of your technician at The Beauty Factory.
Pricing: All prices quoted are subject to change with or without notice. All purchases and services are final.
Additional Polices: All rights reserved to refuse services to anyone.
NOTE: Two or more appointments may be necessary to achieve and complete most permanent makeup procedures depending on each client’s skin type and are usually needed to achieve satisfactory results. Touch-up fees will apply.
*Feel free to visit my INSTAGRAM or FACEBOOK pages*
NOTE: I am located in the 23607 area of Newport News. The full address will be provided in your confirmation email.